Who we are
This Privacy Policy describes how dentalherbs.in (the “Site”), operated by Flamingo Exports as the official Indian importer of Dental Herbs Thailand products, collects, uses and protects your personal information.
Information we collect
- Contact details you provide at checkout or in forms: name, email, mobile number.
- Shipping addresses you provide so we can deliver your order.
- Order information: products purchased, amounts, delivery method and order status.
- Payment metadata. Online payments are processed by Razorpay; we never store your card or UPI credentials on our servers.
How we use your information
- To process, fulfil and deliver your orders.
- To provide customer support and order updates.
- To respond to distributor and business enquiries.
- To meet legal, tax and accounting obligations in India.
Sharing
We share information only with service providers who help us operate the store — our payment gateway (Razorpay), our courier partners (only your name, address and phone for delivery), and our hosting provider. We do not sell your personal data.
Data retention & your rights
We keep order records as required by Indian law. You may request access to, correction of, or deletion of your personal data by contacting us using the details on our Contact section.
Security
Passwords are hashed, payment secrets are encrypted at rest, and all traffic is served over HTTPS.
Please have this policy reviewed by your legal advisor before going live.